Refunds Registered once processed can’t be cancelled. k5-unity will accommodate all changes in the address, message or notes but not item changes. However, you may reach our call center to check possibility of order changes (only in case the change is possible). k5-unity strives to support all your requirements. Privacy Policy 1. Information Collection, Use, and Sharing Information ownership We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.